Support
FAQ
‧3GPP phone & PDA
Camera Installation
What are the username and password for the first use and after reset to factory default?
I forgot the username and password I used for the setting. What should I do?
I forgot the IP address of the camera. What should I do?
Cam Finder cannot find the camera.
What is Flickless?
What encoder and decoder are used by the camera for sounds and images?
How many users are allowed to view the camera simultaneously?
Is it possible to catch the image from the camera in a real-time manner?
Can the N9071 camera be used outdoors?
Link LED does not light up.
What network cable is used for the camera?
How to install and operate the camera behind a firewall?
I forgot the IP address of the camera. What should I do?
IP Finder cannot find the camera.
Internet Explorer does not display the camera screen correctly.
IP Finder cannot store network parameters.
Access to Camera
I cannot enter the login screen and camera page from Internet Explorer. What should I do?
No image appears on the main control screen.
Check whether the Active X control of the camera has been installed in your computer.
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Internet Explorer displays the following message: Downloading the ActiveX control is prohibited under the current security setting. |
The camera can operate only in the LAN rather in the Internet environment.
The number of frames transmitted are less than the defined value.
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When the audit function is activated, the video streaming area becomes black or the transmission becomes slower. |
Images cannot be transmitted via e-mail or FTP.
I can't control the camera to move up, down, right, left or to the center or preset point.
I can't control the camera to move up, down, right, or left smoothly.
Camera Image Quality
Camera has a problem focusing.
Color of the video stream is too deep or light.
Video stream flashes.
This is noise problem during transmission of the image.
Others
How to reboot my camera?
I can't replay recorded files.
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